Mar 9, 2023“Where’s Your Crisis Plan? No, really.”Raise your hand if you STILL don’t have a crisis plan. Exactly three years after the World Health Organization declared COVID-19 a global...
Jun 9, 2020Leading By Example in a CrisisStrong leadership in the business world often calls for bold moves in tough times. For many of our clients, that time is now. We have...
Mar 6, 2020The PR Lesson that Should Infest Every Business After COVID-19It started with a scare. It grew to a frenzy. And by the time stores were running out of hand sanitizer and facemasks, it was full-blown...
Mar 14, 2019A wake-up call from the Instagram and Facebook BlackoutUnless you were living under a rock yesterday, you know that Facebook and Instagram were down for about eight hours, which is equivalent...
Sep 9, 2016Fifteen years later, remembering a time of terror . . . and unityBy Scott White, president Sunday marks the 15th anniversary of one of the most tragic days in our nation’s history. I can still remember...
Jul 10, 2015Are you ready for bad news?As some well-known restaurant chains like Subway and Twin Peaks have discovered over the past month, bad news often comes when you least...